Casa Mandarine is responsible for the processing of your personal data and subscribes to this privacy notice in compliance with the Federal Law on Protection of Personal Data Held by Private Parties.

At Casa Mandarine we respect your right to privacy and the protection of your personal data and it is important to mention that we do not sell or rent your data to third parties.

The personal data provided to Casa Mandarine will be duly protected through technological, physical and administrative security measures, preventing their improper use or disclosure.

The personal data that you have provided us has been collected and will be treated under the principles of legality, consent, information, quality, purpose, loyalty and by the Federal Law on Protection of Personal Data Held by Private Parties.

This Privacy Notice explains the privacy policies and practices that are governed by Casa Mandarine in relation to the treatment we make of your personal data (treatment understanding the collection, use, disclosure and storage of said data) and the measures we take to protect them.

Obtaining personal data:

Casa Mandarine obtains your data either personally, through email, by telephone or from your interaction with the website.

Some examples are the following:

• When you fill out a form on the website
• When you contact us
• When we register you as a client

What personal data can be obtained by Casa Mandarine?

Name, address, telephone, email and fiscal data.

Use of personal data:

The personal data we collect is used to process your requests, to contact you and to manage your account.

Some specific purposes for which we use your data are the following:

• process your request
• Make a tax document
• Keep a history of your transactions
• Handle a complaint
• Communicate with you for reasons related to your order
• Deliver your order
• Evaluate the quality of the service provided
• For marketing purposes, to send you promotional information, as well as product recommendations and content of interest to you.

Sensitive personal data:

The services offered by our company do not require sensitive information. For collection purposes, a payment manager is used, which is the one that has the customer's account data to make the corresponding payment.

Transfer of personal data:

Casa Mandarine only shares your personal data when the nature of the business requires it, an example of this is when shipments are made and shared with parcel companies. In this case, the following data is transferred: name, delivery address and contact details.

In any case, Casa Mandarine provides to any other third party that participates in any activity related to the purchase or delivery process of the products, only that information that is necessary for the purpose of sending you the products that you have purchased and we require said providers to maintain said information as confidential and not use it for any purpose other than the aforementioned.

Rights "ARCO"

In accordance with the LFPDPPP, you have the rights to access, rectify and cancel the personal data that you have provided us. You also have the right to oppose certain processing activities that we carry out and the right to revoke at any time the consent you have given us to process your data to the extent permitted by law. The aforementioned rights of Access, Rectification, Cancellation and Opposition are commonly known as “ARCO Rights”. To exercise your ARCO Rights or your right of revocation, you can contact us at hola@casamandarine.com

Modifications to the privacy notice:

Casa Mandarine reserves the right to modify this Privacy Notice at any time to attend to new legislation, internal policies or new requirements for the provision or offering of our products or services. The updated Notice will be posted on our website. The updated version will enter into force 30 calendar days after its publication.

Responsible for Data Privacy:

If you have any doubt, question or complaint, please send an email to hola@casamandarine.com , we will attend to your request and you will receive a response shortly.